Data policy

Exclusion of liability

Kostense Consulting does not guarantee that the information provided on this website is complete, accurate, or up to date. This also applies to all connections (“links”) that are referred to directly or indirectly from this website. Kostense Consulting is not responsible for the content of any website that is accessed by a link. Kostense Consulting reserves the right to make changes or additions to the provided information without prior notice.

By providing this information, Kostense Consulting does not enter into any contract offers for information, advice or similar contractual relationships. Any liability for the use of the website’s contents or the accuracy of the contents or the accessibility of the website is excluded.

Kostense Consulting is therefore not responsible for any specific, direct or indirect damages, or damages resulting from missing functionalities, loss of data or loss of profits that may arise in connection with the use of documents or information that are accessible on this website.

Copyright

All rights reserved. All texts, pictures, graphics, sounds, animations and videos as well as their arrangement are protected by copyright and other laws for the protection of intellectual property. They may not be copied, distributed, modified or made available to third parties for commercial purposes. Some Kostense Consulting websites contain material held under copyright by third parties.

DATA PROTECTION

Kostense Consulting (“Kostense Consulting”, hereinafter also referred to as “we”) is pleased to welcome you to our website. We process and use the personal data that is collected when you visit our website confidentially and only in accordance with the provisions of the applicable data protection laws. The protection of our website users’ personal data is our highest priority.

WEB SERVER LOGGING

When you access our website, our web servers automatically capture information that is of a general nature. This includes:

  • The type of web browser and operating system used
  • The domain name of the Internet service provider
  • The IP address of the computer being used
  • The website from which you were directed to us
  • The pages on our website that you visit as well as the date and duration of the visit.

This only refers to information that does not make it possible to arrive at conclusions as to your identity. We, or third parties commissioned by us, use this data only to ensure proper operations and functions, in order to provide you with the collected data, or to defend the company’s interests in case of misuse.

The data processing is in compliance with Art. 6 Sect. 1 lit. f GDPR to fulfill legitimate interests.

  • Assertion of legal claims and defense in legal disputes
  • Guarantee of the company’s IT security and IT operations
  • Prevention of crime
  • Optimization of the website offering through evaluation of website usage data
  • Direct and long-distance marketing

The data will be deleted after 7 days.

CONTACT FORM

As part of the voluntary usage of the provided contact form, your contact details, including your first and last name, company name, your email address, and optionally telephone number will be collected. We require your email address and (optionally) your telephone number so that we can contact case in case of questions or information about your request.

The use of the contact form is not mandatory. You are making this decision at your discretion pursuant to Art. 6 Sect. 1 lit. a GDPR. Your data will be used only in the fulfillment of your request and will thereafter be deleted as long as there are no legal, contractual or statutory requirement to retain it.

COOKIES

We use so-called “cookies”. Cookies are small text files that are stored by an Internet user’s browser on their hard drive when they visit a website. These cookies do not harm the Internet users’ hard drive and do not contain viruses. Most cookies consist of so-called “session cookies”. The content of these cookies cannot be associated with individual users.

COOKIES USED

  • The final click (which is used for session timeouts; the duration is one session),
  • The “Session cookie” (is used to recognize the session; the duration of the anonymous use of data equals one session),
  • “Persistent cookies“ (are used for the recognition of repeat visitors; the duration of the anonymous use of the data totals 6 months; if combined with  Tealium, use of up to 12 months is possible).

The most common form of cookies we use are “session cookies”. We use these cookies to ensure that your user experience is positive whenever you visit our website, e.g. to keep you logged in while you are visiting our website.

We use only very few “persistent cookies” on our website. These cookies are used to show the pages that users have visited, how many users have visited our website and to be able to analyze user patterns on our website.

When you use our website you agree to the usage and storage of cookies on your hard drive. Most browsers accept cookies automatically. You can specify whether cookies should be permitted or not in your browser settings. To find out how you can delete cookies, please consult the help function of your browser. You can also visit our website without cookies. We must point out that this may result in functional limitations as far as the use of our website is concerned.

Our websites contain content and services from other providers (for example YouTube, LinkedIn, XING), which in turn may use cookies. We have no control of the processing of personal data by these providers.

If the use of cookies has been approved, different cookies will be placed. These have a storage time of up to 2 years.

WEB TRACKING

On this site, web analyses are used to determine the reach pursuant to Art. 6 Sect. 1 lit. f GDPR, to implement legitimate interests for the effective layout of promotional activities and public relations work. In conjunction with this, the collection of personal data is reduced to a minimum, given that in all cases the IP is anonymized as soon as your IP address is received by the respective web server. The controller does not merge this information with any other data, which would in particular make it possible to identify the user.

USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google”) Google Analytics uses so-called “cookies”, which are text files that are stored on your computer and make it possible to analyze the use of our website. As a rule, the information on your use of this website is transferred to a Google server in the United States, where it is stored. However, within the member states of the European Union or other countries that have ratified the convention on the European Economic Area, Google will abbreviate your IP address before doing so. The full IP address is transmitted to a U.S. server of Google only in exceptional cases and it is abbreviated there in those cases. On behalf of the operator of this website, Google will use this information to analyze your use of the website, to compile reports on website activities and to render additional services related to the use of the website and the Internet to the operator of the website. The IP address transmitted by your browser in conjunction with Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by making a pertinent adjustment to your browser software. Moreover, you can prevent the recording of the data generated by the cookie that is related to your use of the website (incl. your IP address) by Google and the processing of this data by Google, by deactivating it using the following link.

USE OF SOCIAL MEDIA PLUG-INS

This website uses a plug-in provided by XING AG, Gänsemarkt 43, 20354 Hamburg, Germany; a plug-in provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA

All plug-ins are identified by the brand names of the respective providers, i.e. Xing and LinkedIn (“operators”). If you have logged into your respective account when you visit our website, the respective operator will be able to establish a direct connection between your visit and your account. If you interact with the plug-in, e.g. if you click on the “Notify” button in LinkedIn, the respective data will be directly sent to the operator and archived by the latter. If you do not want your data to be transferred to the operators, you must log out of the respective account before you click on the plug-ins and activate them. XING AG uses your data exclusively to offer shared functions (e.g. calculation/counter display) and not to archive your personal data or analyze your user patterns.

For more information on the purpose and scope of the collection, processing and use of data, please visit the data protection declarations of the operators by using the links below:

USE OF YOUTUBE PLUG-INS

For the integration of videos, we use the so-called “Expanded Data Protection Mode” of provider YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA. As a result, a cookie will not be stored on your computer until you play the video. According to YouTube, no personal cookie information is stored when embedded videos are played under the expanded data protection mode. For further information on YouTube’s official data privacy policy, please visit: http://www.youtube.com/t/privacy_at_youtube

RIGHT TO OBJECT (ART. 21. SECT. 1 GDPR)

If your information is being processed to protect legitimate interests, you have the right to object to such processing at any time  by getting in touch with us at the contact information provided, if your special situation gives rise to grounds that are in conflict with such data processing. In this case, we shall cease to process this data, unless our legitimate interests outweigh your grounds.

RIGHT TO REVOKE (ART. 13. SECT. 2 C GDPR)

If you have agreed to the processing of your data, you do have the right to revoke your consent with future effect. This shall be without prejudice to the legality of the processing of your data until the revocation is received. Please contact the responsible party at the contact information provided below.

RIGHT TO INFORMATION, CORRECTION, DELETION, RESTRICTION, DATA TRANSFERABILITY AND OBJECTION (ART. 13, SECT. 2 B GDPR)

As the data subject, you have the right to at any time receive information, have your data corrected or deleted and to have its processing restricted as well as a right to data transferability. Please contact the person responsible at the contact data provided below.

RIGHT TO FILE A GRIEVANCE (ART. 13 SECT. 2 D GDPR)

As the data subject, you have the right to file grievances at any time with the competent state officer for data protection and freedom of information in Baden-Wuerttemberg.

CONTACT INFORMATION

You may at any time revoke your consent to the use of your personal data for promotional solicitations with future effect. You can do so either by sending an e-mail to info@kostenseconsulting.com
You will not incur any costs for this revocation with the exception of possible message transmission fees. Moreover, you have the right to at any time obtain information about which of your personal data we have archived or to demand the correction of your data and information.

DATA PROTECTION OFFICER

Your trust is important to us. If you have data protection related questions or want to know more about our data protection policies, please contact us via Ms. Annemarieke Kostense, Kostense Consulting, Olgastrasse 143, 70180 Stuttgart,  info@kostenseconsulting.com

INFORMATION OBLIGATIONS

INFORMATION REQUIREMENT PURSUANT TO ART. 13 GDPR – SUPPLIERS, SERVICE PROVIDERS, OTHERS

Name and contact data of the person responsible (Art. 13 Sect. 1 a GDPR)

Kostense Consulting
Ms. Annemarieke Kostense

Olgastrasse 143
70180 Stuttgart
E-mail: info@kostenseconsulting.com

Name and contact information of the Data Protection Officer (Art. 13 Sect. 1 b GDPR)

Kostense Consulting
Ms. Annemarieke Kostense

Olgastrasse 143
70180 Stuttgart
E-mail: info@kostenseconsulting.com

Purpose and legal grounds for data processing (Art. 13 Sect. 1 c GDPR)

  • Purchase and implementation of support services for the fulfillment of business purposes (Art. 6 Sect. 1 f GDPR)
  • Fulfillment of legal obligations (Art. 6 Sect. 1 GDPR)
  • Delivery of informational materials (Art. 6 Sect. 1 f GDPR)

Interests of the person responsible when weighing the parties’ interests (Art. 13 Sect. 1 d GDPR)

  • Assertion of legal claims and defense in legal disputes
  • Guarantee of the company’s IT security and IT operations
  • Prevention of crime
  • Measures for business management and further development of services and products.

Recipients or categories of recipients of personal data (Art. 13 Sect. 1 e GDPR)

Government agencies, banks, financial auditors, affiliated companies, disposal service providers, credit reporting agencies.

Transmitting to non-EU countries (Art. 13 Sect. 1 f GDPR)

No data shall be transmitted to non-EU countries.

Data shall be archived in compliance with the statutory retention mandates (Art. 13 Sect. 2 a GDPR)

As a rule, personal data shall be deleted within ten years after termination of the business relationship, unless a longer statutory retention period applies in exceptional cases or if a person affected revokes consent.

Right to information, correction, deletion, restriction, data transferability and objection (Art. 13, Sect. 2 b GDPR)

As the data subject you have the right at any time to access, correct and delete your data and to limit handling as well as a right to data transferring. Please contact the responsible party at the contact information provided below.

Right to object (Art. 21. Sect. 1 GDPR)

If your information is being processed to protect legitimate interests, you have the right to object to such processing at any time by getting in touch with us at the contact information provided, if your special situation gives rise to grounds that are in conflict with such data processing. In this case, we shall seize to conduct this type of processing unless it serves more prominent protection-worthy interests at our end.

Right to file a grievance (Art. 13 Sect. 2 d GDPR)

As the data subject, you have the right to file grievances at any time with the competent state officer for data protection and freedom of information in Baden-Wuerttemberg.

Existence of a requirement to provide personal data (Art. 13 Sect. 2 e GDPR)

The collected data are required for entering into and manage the employment relationship.

INFORMATION REQUIREMENT PURSUANT TO ART. 13 GDPR – PROSPECTS, CUSTOMERS

Name and contact data of the person responsible (Art. 13 Sect. 1 a GDPR)

Kostense Consulting
Ms. Annemarieke Kostense

Olgastrasse 143
70180 Stuttgart
E-mail: info@kostenseconsulting.com

Name and contact information of the Data Protection Officer (Art. 13 Sect. 1 b GDPR)

Kostense Consulting
Ms. Annemarieke Kostense

Olgastrasse 143
70180 Stuttgart
E-mail: info@kostenseconsulting.com

Purpose and legal grounds for data processing (Art. 13 Sect. 1 c GDPR)

  1. Handling and processing of inquiries from prospects (Art. 6 Sect. 1 f GDPR)
  2. Verification of sanctions lists (Art. 6 Sect. 1 c GDPR in combination with Directive (EU) No. 2580/2001 versus other individuals and organizations that are terror suspects and Directive (EU) No. 881/2002 versus Osama bin Laden, Al-Qaida and the Taliban)
  3. Preparation of quotations for prospects (Art. 6 Sect. 1 f GDPR)
  4. Closing of purchase contracts (Art. 6 Sect. 1 f GDPR)
  5. Fulfillment of legal obligations (Art. 6 Sect. 1 GDPR)
  6. Processing and delivery of orders (Art. 6 Sect. 1 f GDPR)
  7. Resolution of complaints (Art. 6 Sect. 1 f GDPR)
  8. Implementation of sales development activities (Art. 6 Sect. 1 f GDPR)
  9. Support of operational processes by service providers (Art. 28 GDPR)

Balancing of interests for those responsible (Art. 13 Sect. 1 d GDPR)

Applies to purposes 1, 3 through 8:

  • Direct advertising design
  • Storing data of potential customers and partners for solicitation efforts
  • Using credit ratings for protection against payment default
  • Assertion of legal claims and defense in legal disputes
  • Guarantee of the company’s IT security and IT operations
  • Prevention of crime
  • Measures for business management and further development of services and products.

Recipients or categories of recipients of personal data (Art. 13 Sect. 1 e GDPR)

Government agencies, banks, financial auditors, software providers, affiliates, disposal service providers, credit bureaus.

Transmitting to non-EU countries (Art. 13 Sect. 1 f GDPR)

No data shall be transmitted to non-EU countries.

Data shall be archived in compliance with the statutory retention mandates (Art. 13 Sect. 2 a GDPR)

Deletion of personal data generally takes place within ten years of the contractual relationship ending, or earlier if the prospect does not become a customer.

Right to information, correction, deletion, restriction, data transferability and objection (Art. 13, Sect. 2 b GDPR)

As the data subject, you have the right to at any time receive information, have your data corrected or deleted and to have its processing restricted as well as a right to data transferability. Please contact the person responsible at the contact data provided below.

Right to object (Art. 21. Sect. 1 GDPR)

If your data is processed to protect legitimate interests (purposes 1, 3 through 8), you have the right to object to this processing through our provided contact information at any time if your situation gives you cause to object to this data processing. In this case, we shall seize to conduct this type of processing unless it serves more prominent protection-worthy interests at our end.

Right to file a grievance (Art. 13 Sect. 2 d GDPR)

As the data subject, you have the right to file grievances at any time with the competent state officer for data protection and freedom of information in Baden-Wuerttemberg.

Existence of a requirement to provide personal data (Art. 13 Sect. 2 e GDPR)

The collected data is necessary for handling of inquiries, preparing quotations, finalizing purchase agreements, as well as the management of business operations.

 

IMAGE SOURCES/PHOTO CREDITS

ISTOCKPHOTO

DKart / istockphoto.com, designer491 / istockphoto.com